How do I return an item?

Please email refunds@leianarei.com to advise of the return item.

Please return the item with all swing tags attached. We must receive the items within 14 days of receiving the goods.

All returns must contain a "proof of purchase" document such as a receipt or packing slip.


Return cost is at the expense of the buyer. Please see details of Shipping & Deliveries

When the item is received by Leiana Rei Design in the same condition, a replacement item, credit note or gift voucher will be issued to the buyer.

Credit notes or gift certificates will be sent by email or post. Credit notes and gift certificates are transferable with an expiry of 12 months.

In the unlikely event that an item is found to be faulty we will replace or repair the item including the freight costs.

Refunds will only be issued if the item is faulty and cannot be replaced.

Please return item to:

Leiana Rei Design
93 The Esplanade,
Raumati South,
Paraparaumu 5032
New Zealand